The Maryland Insurance Administration notes that some policies limit reimbursement using a reasonable-cost basis that may be below the veterinary charge. This is a warning to inspect the offered formula, not a claim that every Maryland policy uses such a limit.
Ask whether the policy starts from actual eligible charges, a benefit schedule or another defined allowance. Then locate the order in which the deductible and reimbursement percentage are applied, and any remaining cap. A headline such as “80% reimbursement” is incomplete if you do not know 80% of what.
Request a worked calculation for one clearly specified hypothetical invoice. Keep excluded services separate from any reduction in the recognized amount; they can have different explanations and different implications for comparing products.